General membership terms and conditions
1. inSports Logan Platinum membership types include unlimited access to all three (3) inSports Logan Health & Fitness Centres, all group fitness classes including aqua aerobics (Logan North and Beenleigh Aquatic Centres only), pool access to Logan North & Beenleigh Aquatic Centre pools only and complimentary access to casual shooting (not court hire) of Logan Mt Warren indoor courts. For a full list of included services, please refer to the inSports Memberships brochure.
2. inSports Logan Green membership types include unlimited access to all three (3) inSports Logan Health & Fitness Centres, access to all land-based group fitness classes and complimentary access to casual shooting (not court hire) of Mt Warren indoor courts. Please note: access to aqua aerobics and pool access to Logan North and Beenleigh Aquatic Centre pools are not included in any Green membership types. For a full list of included services, please refer to the inSports Memberships brochure.
3. inSports Blue membership type includes unlimited access to Logan North & Beenleigh Aquatic Centre pools, subject to availability and excludes aqua aerobics. For a full list of included services, please refer to the inSports Memberships brochure.
4. inSports Logan Health & Fitness promotional / discounted memberships are Green only memberships and, as such, are equivalent to the Green only terms and conditions above unless otherwise stated.
5. Under an inSports Logan Health & Fitness Platinum membership type, pool access to the Logan North & Beenleigh Aquatic Centre pools is subject to the availability of the pools based on scheduled programs and events.
6. Under any inSports Logan Health & Fitness membership type that offers casual court shooting (not court hire), access to Mt Warren indoor courts is subject to the availability of the facilities, based on scheduled programs and events and may be withdrawn at any time with appropriate notification.
7. The term of an upfront membership is as stated at the time of purchase.
8. Membership at inSports Logan Health & Fitness is available to individuals 14 years and older, with those aged 14-15 requiring the supervision of a parent or guardian who must also be a member. Parental consent, including signed acknowledgement of all membership and consent forms, is mandatory for members under 16. For members aged 16–18, inSports Logan reserves the discretion to allow membership applications without parental consent, evaluating these on a case-by-case basis.
9. As an inSports Logan Health & Fitness member, you understand that under no circumstances are you permitted to bring children into the gyms, nor are you permitted to leave children unattended in the gyms/venues at any time.
10. Upon joining inSports Logan Health & Fitness, applicants for membership may be advised that a medical certificate from a registered medical practitioner is required prior to being granted permission to use or participate in any exercise program.
11. If the member believes there is a risk to the member’s health by participating in any fitness, exercise or service provided at inSports Logan Health & Fitness, the member must inform inSports Logan Health & Fitness in writing about the risk.
12. Upon joining inSports Logan Health & Fitness, a photo is required to be taken as part of the sign-up process and is attached to a member’s membership profile. This is for security purposes to validate a member’s inSports Logan Health & Fitness membership as their own.
13. inSports Logan Health & Fitness memberships are subject to a 48-hour cooling off period that commences from 05:30 am the first day after this agreement is signed & dated. New members have the right to cancel their membership within the cooling-off period if they are not completely satisfied with the services provided. All monies will be refunded on a pro-rata basis, based on services utilised. All cooling-off cancellations must be done in writing, by email or by completing a Direct Debit Cancellation Request form found at inSports Logan Health & Fitness Receptions. If a member terminates their membership within the cooling-off period, there will be a $10 administration fee. Upfront Memberships are transferable with a $35 transfer fee.
14. Following the above-stated 48-hour cooling-off period, you agree that following this period, membership fees are not refundable. In the event of permanent sickness or physical incapacity, refunds may be granted on a pro-rated basis. A medical certificate from a medical practitioner must be supplied detailing the permanent sickness or physical incapacity and stating that the fitness service offered by inSports Logan Health & Fitness can no longer be utilised.
15. As an inSports Logan Health & Fitness member, you understand that non-usage of inSports Logan Health & Fitness facilities does not allow for early termination of this agreement, nor does it warrant a refund of any type. You also agree and understand that any non-usage of the inSports Logan Health & Fitness facilities does not affect any of the terms of this agreement and that Logan City Council, inSports Logan Health & Fitness is in no way responsible for your level of usage nor is it responsible for notifying you of your usage at any stage.
16. inSports Logan Health & Fitness memberships may be placed on suspension. Suspension is for a minimum period of 1 month (4 weeks) and a maximum of 1 month (4 weeks) in each year. Each year commences on the anniversary of your joining date. There is no fee for membership suspension. Only direct debit, 6 or 12-month upfront memberships can be suspended. Membership suspension must be requested in writing, by email or by completing a Suspension Request Form found at inSports Logan Health & Fitness receptions. Membership suspensions will not be granted in retrospect under any circumstances.
17. All Casual Health & Fitness Multi Passes have an expiry date of 6 months from the date of purchase.
18. Membership cards must be swiped in before entering the Health & Fitness Centres or participating in any program/classes.
19. Members are required to wear suitable clothing in the gym, including fully enclosed appropriate gym footwear, a shirt, and appropriate pants. Towels are to be used on equipment when in use, and disinfectant wipes are to be used to wipe down equipment after use.
20. Logan City Council will not be held responsible for the loss or theft of any member’s personal property whilst on the premises.
21. At inSports Logan Health & Fitness, the practice of not sharing equipment with other members is not considered fair or reasonable behaviour. As a member of inSports Logan Health & Fitness, you accept to show respect to all inSports Logan Health & Fitness staff, all fellow members and equipment at all times. Entry to inSports Logan Health & Fitness may be refused, or members may have their memberships cancelled if found using abusive or threatening language or behaving in a threatening way or found to be under the influence of drugs or alcohol.
22. Following the expiry date of an inSports Logan Health & Fitness membership, members are required to complete a new membership contract upon resigning/renewing their membership with inSports Logan Health & Fitness for any membership type.
23. By signing below, the member accepts all of the above inSports Logan Health & Fitness membership terms and conditions in their current form and agrees to abide by them. If the member chooses to renew their membership at any time or chooses to alter their membership type, they are thereby accepting the most current terms and conditions of inSports Logan Health & Fitness membership at the time of renewal/altering their membership type. If the member does not wish to sign the above terms and conditions, inSports Logan Health & Fitness may not be able to provide the member with goods and/or services, or administer a membership. Upon request, a copy of these signed membership forms can be provided to the member.
Direct Debit membership terms and conditions
1. All direct debit payments for inSports Logan Health & Fitness direct debit memberships are controlled through Payrix, which are an external direct debit service provider for Logan City Council, inSports Logan Health & Fitness.
2. inSports Logan Health & Fitness offers a single direct debit membership for Platinum, Green & Blue membership types. All direct debit memberships are ongoing memberships with a minimum 30-day term due to 30 days written notice required to cancel a direct debit membership.
3. In accordance with a direct debit request via Payrix, fees/charges apply to all inSports Logan Health & Fitness direct debit membership types. All fees and charges associated with direct debit memberships are as per stated on the direct debit request form.
4. In accordance with a direct debit request via Payrix, the nominated card/account holder is required to sign the direct debit form to authorise all direct debit transactions. inSports Logan Health & Fitness is in no way responsible for a member’s personal bank account, nor is it responsible for keeping track of any direct debit transactions that occur from a member’s personal bank account over the course of a member’s membership.
5. All inSports Logan Health & Fitness direct debit membership types require an initial pro rata amount to be paid upfront, over the counter, via cash or card. The pro rata amount is required to be paid during the membership sign-up process. Depending on the day of signing, a pro-rata amount may or may not include the next fortnight in advance.
6. Under any inSports Logan Health & Fitness direct debit membership, members are required to provide 30 days’ notice for cancellation of direct debit. The notice must be given in writing, by email or by completing a Direct Debit Cancellation Request form found at inSports Logan Health & Fitness Receptions. Phone calls will not be accepted as a notice of cancellation.
7. Cancellation of any inSports Logan Health & Fitness direct debit membership currently under suspension, as per General Membership Terms & Conditions no.16, is subject to immediate reactivation and the 30-day minimum notice provisions outlined for this membership type.
8. inSports Logan Health & Fitness reserves the right to cancel an ongoing direct debit membership in the event of 2 consecutive dishonoured payments or non-compliance to inSports Logan Health & Fitness membership terms and conditions.
9. By signing below, the member accepts all of the above inSports Logan Health & Fitness Direct Debit membership terms and conditions in their current form and agrees to abide by them.
Privacy collection notice
Logan City Council is collecting your name, address, date of birth, phone number, email address and emergency contact details in order to process new gym memberships and make contact in case of an emergency. This information will only be accessed by employees and/or Councillors of Logan City Council and the Service Providers contracted to conduct activities as part of inSports Logan Health & Fitness programs and classes. Your information will not be given to any other person or agency unless you have given us permission to do so or we are required/authorised by law. As a member of inSports Logan Health & Fitness, you agree to receive SMS messages and Electronic Direct Mail (EDM) in relation to your membership and to inSports Logan Health & Fitness programs and events offered throughout the year. Members can opt out from receiving these SMS messages and emails at any time.
Waiver
I acknowledge that I am aware there is an inherent risk of injury, death or ill health resulting from the use of the Health & Fitness Centres’ facilities and services and from the participation in exercise programs generally.
I, therefore, undertake to utilise these facilities and services only at my own risk, and I hereby waive on behalf of myself, my heirs and executors hereafter liability against Logan City Council and its officers, employees, contractors and agents for any injury, illness, death or adverse changes in my medical condition or state of health (whether permanent or temporary), arising directly or indirectly from my use of facilities or other services provided, whether supervised or not by Logan City Council staff. I acknowledge that the services which are subject to this waiver of liability include, but are not limited to, fitness and dietary assessments, exercise programs, group fitness classes, use of the pools and all advice and directions relating to such services.
